Welcome to Erie Merchant Services! These Terms of Service (“Terms”) govern your use of our website and all payment processing solutions, products, and services provided by Erie Merchant Services to businesses in Erie, Pennsylvania and the surrounding areas. Please read these Terms carefully, as they establish your rights and responsibilities as a user of our services. By accessing our website or using our merchant solutions, you agree to comply with these Terms and all applicable laws.
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any modifications constitutes your acceptance of the revised Terms. If you have any questions, please contact us for clarification.
Acceptance of Terms
By visiting eriemerchantservices.com or using any of our payment processing solutions, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please discontinue use of our website and services immediately.
These Terms apply to all users of Erie Merchant Services, including business owners, employees, agents, and any other individuals or entities who access or use our services. You represent and warrant that you have the legal authority to enter into this agreement on behalf of yourself or the business you represent.
Eligibility and Registration
Our payment processing services are intended for businesses and professionals operating in Erie, Pennsylvania. By registering with Erie Merchant Services, you affirm that you are at least 18 years of age and have the authority to act on behalf of the business applying for services.
During the registration process, you agree to provide accurate, current, and complete information. You are responsible for keeping your account information up to date at all times. Failure to provide truthful or accurate information may result in suspension or termination of your account and access to our services.
Description of Services
Erie Merchant Services offers a suite of payment processing solutions, including merchant accounts, credit card processing, POS systems, equipment solutions, and support services tailored for Erie businesses. Our goal is to help local businesses securely accept payments, manage transactions, and streamline financial operations.
We strive to deliver secure, reliable, and affordable services. While we make every effort to maintain uninterrupted access to our website and payment solutions, we do not guarantee that services will always be available. From time to time, maintenance, updates, or unforeseen events may result in service interruptions or changes. Erie Merchant Services reserves the right to modify or discontinue any aspect of our services at any time, with or without notice.
Account Security and Responsibilities
You are responsible for maintaining the confidentiality of your account credentials, including username, password, and any other security information associated with your Erie Merchant Services account. Do not share your login details with unauthorized persons or allow others to access your account on your behalf.
You agree to notify us immediately if you suspect any unauthorized access, loss, or breach of your account. Erie Merchant Services is not responsible for any damages or losses resulting from your failure to keep your account secure. All actions taken through your account are your responsibility, including those by your employees or representatives.
Compliance and Prohibited Activities
You agree to use Erie Merchant Services only for lawful business purposes and to comply with all applicable local, state, and federal laws and regulations, including PCI DSS standards for payment card security. You may not use our services for any illegal or fraudulent activity, including but not limited to money laundering, financing of terrorism, or sale of prohibited goods and services.
Engaging in prohibited or suspicious activities may result in immediate suspension or termination of your account, and we may report such activities to the appropriate authorities as required by law. We reserve the right to investigate and take action to protect our business, partners, and the Erie community.
Termination and Suspension
You may terminate your account with Erie Merchant Services at any time by providing written notice and paying any outstanding fees or charges. We reserve the right to suspend or terminate your account, with or without notice, if you breach these Terms, violate the law, or fail to pay fees due.
Upon termination, your access to services and equipment will be revoked. You are required to return any company-owned equipment and to settle all pending transactions. Certain provisions of these Terms—such as indemnification, limitation of liability, and dispute resolution—will survive termination.
Limitation of Liability
To the fullest extent permitted by law, Erie Merchant Services and its affiliates, employees, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or equipment. This includes, but is not limited to, loss of revenue, profits, business opportunities, data, or goodwill.
Our total liability for any claim arising from these Terms or your use of services will not exceed the total amount paid by you for our services in the six months preceding the event giving rise to the claim. Some jurisdictions may not allow certain limitations, so these exclusions may not apply to you.
Changes to the Terms of Service
We may update or modify these Terms of Service at any time. All changes will be posted on this page and will take effect immediately unless otherwise stated. It is your responsibility to review these Terms regularly to ensure ongoing compliance.
Your continued use of our website or services after changes are made constitutes acceptance of the updated Terms.